Privacy Policy
Last updated: [CONFIRM date]
This Privacy Policy describes how Plugzy ("Plugzy", "we", "us") collects, uses, and shares information when you use the Plugzy mobile application and related services (the "Service"). Please read it alongside our Terms of Service.
1. Information we collect
- Account information you provide, such as name, email address, and phone number. [CONFIRM exact fields]
- Location data used to show nearby charging stations and relevant results.
- Charging-session data such as stations used, connector types, energy delivered, and timestamps.
- Payment information processed to enable in-app payments and wallet balances. [CONFIRM what is stored by Plugzy vs. the payment provider]
- Device and usage information such as app version, device type, and diagnostic logs. [CONFIRM]
2. Location data
We use location to display chargers near you and to improve search and routing. You can control location permissions through your device settings; some features may not work without location access. [CONFIRM foreground vs. background use]
3. Account information
We use your account details to create and secure your account, communicate with you about the Service, and provide support.
4. Charging-session data
We use charging-session records to show your history, support reservations and payments, and improve the Service. [CONFIRM analytics/aggregation use]
5. Payment information
In-app payments and wallet balances are handled through the payment provider and transaction flow Plugzy implements. We do not claim any specific payment certifications or security guarantees in this draft. [CONFIRM payment provider, what card/UPI data is stored, and applicable compliance]
6. Third-party services
The Service uses third-party providers, which may include mapping, charging-station data (for example, Open Charge Map and its contributors), payment processing, hosting, and analytics. Each provider handles data under its own terms. [CONFIRM full list of processors]
7. How we use information
We use information to operate, maintain, and improve the Service; enable discovery, reservations, and payments; provide support; ensure security; and comply with legal obligations.
8. Data retention
We retain information for as long as needed to provide the Service and for legitimate business or legal purposes. Specific retention periods are [CONFIRM — do not publish specific durations until verified].
9. User rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or export your information, and to withdraw consent. To make a request, contact us using the details below. [CONFIRM applicable framework, e.g. India's DPDP Act]
10. Children
The Service is not directed to children. [CONFIRM minimum age]
11. Contact information
Questions about this policy can be sent to admin@plugzy.org. [CONFIRM legal entity name and registered address]
12. Updates to this policy
We may update this policy from time to time. Material changes will be communicated through the app or by other appropriate means, and the "Last updated" date will be revised.